We are proud to share that Priority Home Loans has been named an Excellence Awardee for the Basecorp Finance Best Customer Service of an Individual Office Award at the 2025 NZMA Awards!
This recognition highlights our dedication to providing consistent, high-quality service to our clients and maintaining the highest standards across all aspects of our work.
Excellence Awardee: Priority Home Loans
Category: Best Customer Service of an Individual Office
What the Award Represents
Customer service is one of the most crucial pillars of long-term success and sustainability in the mortgage and finance industry. This award celebrates brokerage offices that have displayed excellence over the past 12 months (October 2023 – October 2024) by maintaining consistent and sustainable customer service standards.
It’s a true honor to have our efforts acknowledged at such a high level, reaffirming that putting our clients first and providing tailored, knowledgeable advice makes all the difference.
Award Criteria
To be considered for this prestigious award, finalists had to demonstrate exceptional performance across several key areas, including:
✔ Product knowledge
✔ Product offering
✔ Client retention
✔ Customer service proposition
✔ The business’ value proposition and strategy around stakeholder engagement
At Priority Home Loans, we are proud that our team consistently delivers in each of these important areas, ensuring our clients receive the very best in advice, service, and support.
Thank You to Our Team and Clients
Our team’s commitment to client care is the reason we have been recognised with this honor. Every loan application, every conversation, and every piece of advice we offer is driven by a genuine passion for helping Kiwis achieve their home ownership dreams.
A heartfelt thank you to our amazing clients and partners — your trust and support inspire us to continue striving for excellence.
Looking Ahead
This award recognition motivates us even further to continue enhancing our services and finding new ways to support our clients. At Priority Home Loans, we believe that great service isn’t just about one interaction — it’s about building lasting relationships based on trust, expertise, and care.
If you’re ready to work with a team who puts you first, contact Priority Home Loans today and experience our award-winning service for yourself.